Terms of Service

Zen Marine Charter offers private yacht charter experiences aboard our vessel ("Lovin' Life," a 57' Prestige 550 Flybridge), operating from the Miramar Beach / 30A area of Florida. Charters are operated by a licensed captain and crew. Maximum capacity is 12 guests. Charter options include sunset, half-day, and full-day experiences.

• Bookings are made through the Site and are confirmed only once your deposit is received and you receive a written confirmation.
• You must be at least 18 years old to book and must provide accurate guest and contact information.
• Charter start times and durations are as stated at booking. Please arrive at the marina at the time stated in your confirmation; late arrivals do not extend the charter end time.

• Prices are as displayed at the time of booking and may include applicable taxes, fees, and fuel surcharges.
• A 50% deposit is due at booking to reserve your date, with the remaining balance due 30 days before the charter date.
• Payments are processed securely through Stripe. If offered, financing may be available through Affirm.
• Add-ons (catering, photography, décor, beverages, and similar) are billed as selected and are subject to these Terms.

Crew gratuity is not included in the charter rate. A customary gratuity for the captain and crew is appreciated and left entirely to your discretion.

If you cancel, your refund depends on how far ahead of your charter date we receive your written cancellation notice:

• More than 30 days before charter date: Refund of all amounts paid, minus a 25% cancellation fee.
• 15 to 30 days before charter date: 15% of amounts paid refunded.
• 14 days or less before charter date: No refund, but you may reschedule (see below).
• No-show on charter day: No refund; charter fee fully earned.

• Rescheduling: you may move your charter to any available date at no rescheduling fee if we receive your request at least 48 hours before departure. If the new date falls in a higher seasonal rate tier, you pay the difference; no partial refund is issued for a lower-rate date. Rescheduled charters must be completed within 12 months of the original charter date.
• Cancellation by us, including for weather: see Weather & Safety below.
• The full terms, including payment deadlines, are in our Payment & Cancellation Policy, which forms part of these Terms.

The captain has sole discretion to delay, shorten, modify, or cancel a charter for weather or safety reasons. The captain's decisions regarding the safety and operation of the vessel are final.

If we cancel for weather, your full payment is kept as a charter credit: you may rebook any available date of an equal or lower seasonal rate tier within 12 months, at no charge and at your locked-in price. Weather cancellations are not eligible for cash refunds. Rain alone does not cancel a charter.

If we cancel because of a mechanical issue with the vessel and no comparable vessel is available, you may choose a full refund or a full-value rebooking credit.

• Guests must follow all instructions from the captain and crew at all times.
• Do not exceed the stated guest capacity. Bringing additional guests may result in denial of boarding without refund.
• Illegal drugs and illegal activity are strictly prohibited on board.
• Alcohol policy: permitted for guests of legal drinking age (21+); we reserve the right to refuse service or terminate the charter for intoxicated or unsafe behavior.
• You are responsible for any damage to the vessel or equipment caused by you or your guests.
• The captain may terminate the charter without refund for unsafe, illegal, or abusive conduct.

Boating and water-based activities involve inherent risks, including risks of injury, illness, property loss, and, in rare cases, death. By booking and boarding, you and your guests voluntarily assume these risks. You are responsible for ensuring your guests, including minors, are supervised and follow safety instructions. A separate signed liability waiver may be required before boarding.

To the fullest extent permitted by law, Zen Marine Charter and its owners, captain, and crew are not liable for indirect, incidental, or consequential damages, and our total liability arising from any charter or use of the Site will not exceed the amount you paid for the applicable charter. Maritime law limitations may apply.

You agree to indemnify and hold harmless Zen Marine Charter, its owners, captain, and crew from claims, damages, or expenses arising out of your or your guests' breach of these Terms or conduct during a charter.

We may capture photos or video during charters for promotional use. If you prefer not to be featured, tell the crew.

All content on the Site (text, images, logos, and design) is owned by or licensed to Zen Marine Charter and may not be used without our permission.

You agree to use the Site lawfully and not to disrupt, misuse, or attempt unauthorized access to it or to other users' information.

The Site and services are provided "as is" without warranties of any kind, except as required by law.

These Terms are governed by the laws of the State of Florida, USA, and applicable U.S. maritime law, without regard to conflict-of-law rules.

By providing your phone number and opting in through a consent checkbox on the Site, you agree to receive text messages (SMS/MMS) from Zen Marine Charter, including booking confirmations, appointment reminders, and promotional offers, which may be sent using automated technology, including AI-generated messages. Message frequency varies. Message and data rates may apply.

• Consent is not a condition of purchase — you can book a charter or otherwise use our services without opting in to text messages.
• Reply STOP at any time to unsubscribe from text messages; you will receive no further messages after your request is processed (a final confirmation message may be sent).
• Reply HELP for help, or contact us at info@zenmarinecharter.com or +1 850-608-4616.
• We do not sell or share your phone number with third parties for their own marketing purposes.
• For more on how we collect, use, and protect your information, see our Privacy Policy.

We may update these Terms from time to time. The updated version will be posted with a new "Effective date," and continued use of the Site or services constitutes acceptance.